This Privacy Policy describes how Prénatal Lebanon ("we", "our", or "us") collects, uses, and protects your personal information when you visit or make a purchase from https://prenatallb.com (the “Site”). By using the Site, you agree to the terms of this policy.
1. Information We Collect
When you visit or interact with our Site, we may collect the following types of personal information:
- Order Information: Name, billing and shipping address, payment details (via Shopify secure checkout), email, and phone number.
- Device Information: IP address, web browser, time zone, cookies, and browsing behavior on our Site.
- Account Information: When you create an account, we collect login credentials and order history.
- Marketing Preferences: If you opt-in to our newsletter or promotions.
2. How We Use Your Information
- To process orders and provide customer support
- To send order confirmations and shipping updates
- To personalize your shopping experience
- To communicate with you about offers, promotions, and updates (if you opt-in)
- To detect fraud or potential threats and improve security
3. Sharing Your Information
We only share your information with trusted third parties as needed to provide services:
- Shopify: Our online store is hosted by Shopify Inc. They provide us with the e-commerce platform and manage secure payment processing.
- Shipping Providers: To deliver your orders to your address.
- Marketing Tools: Email newsletter platforms (e.g., Mailchimp) if you subscribe.
- We do not sell or rent your personal data to third parties.
4. Cookies
We use cookies to enhance your browsing experience, understand usage patterns, and offer personalized content. You can disable cookies in your browser settings, but some parts of the site may not function properly.
5. Your Rights
Under applicable data protection laws (such as GDPR), you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing at any time
- Object to certain types of processing
To exercise your rights, please contact us at info@prenatallb.com.
6. Data Retention
We retain your information as long as necessary to fulfill orders and comply with legal obligations. You may request deletion of your data at any time by contacting us.
7. Third-Party Services
Our website may contain links to other websites. We are not responsible for the privacy practices of third-party websites. We recommend reviewing their policies before providing any personal information.
8. Minors
Our Site is not intended for children under the age of 13. We do not knowingly collect data from minors without parental consent.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be posted on this page with a revised effective date.
